Service Introduction
About
Upon service reorganization, Caritas Family Service has combined and reallocated the resources of fifteen family service centres and established eight integrated family service centres disturbed in Hong Kong South, Shau Kei Wan, Wong Tai Sin Southwest, Shatin, Fanling, Tin Shui Wai, Tuen Mun and Tsuen Wan. The integrated family service centres liaise community resources aim at promoting the relationship and harmony among family members, strengthening and consolidating family functioning through multiple and interactive service formats.
Mission & Vision Statement
We are committed to serving the society at large, in particular, the disadvantaged and the vulnerable. We strive to foster social cohesion and the spirit of positive contribution to society by means of a holistic system of human services grounded in the principle of integral human development.
To create true human communities with a spirit of compassion, forgiveness, reconciliation and solidarity. It is essentially a movement of mutual understanding and concern, of caring and love.
Values –
Coherence
Equity and justice
People as Focus
Quality and flexibility
Effective partnership and stakeholding
Shared responsibility
Standard and benchmarks
Truth
Family Service Mission
- Provide professional service to maintain the family, facilitating harmonious relationship among family members, and developing potential to face challenges.
- Strengthen family, build up community
- Strategy: Strengthen internal coordination, enhance service user participation, flex resource allocation, simplify administration, develop fee-charge service, promoting continued learning.
Service Objective
- To promoting the relationship and harmony among family members, strengthening and consolidating family functioning.
- To increase the individual and family’s problem solving ability, to provide emotional support and alternatives in problem solving.
- To liaise community resources, to publicize and to build up a mutual support community.
Service Content and Format
- Family Counselling Service: include professional counselling service, crisis intervention and therapeutic groups for the users to face their adversity.
- Family Support Service: include family life education programmes, community education activities, marriage enrichment programmes and groups, mental health educational/supportive programmes, mutual help groups, family aid service, referral and enquiry service.
- Family Resource Service: include books, video and newspapers resource corners, recreational activities and interest classes, programmes for preschoolers, volunteer training and activities and other parent-child activities.
Service Target
Individuals and families who live in the service boundary of Caritas Integrated Family Service Centre (IFSC)
Application / Referrral
- Potential service users may approach IFSC in person or by telephone
- Can be referred by other agencies
Service Charge
- Professional counseling service: free of charge
- Groups, activities, pre-marital counseling and others: fee will be charged