Privacy Policy

Basic Statement

In accordance with the Personal Data (Privacy) Ordinance, Caritas Family Service ("The Service") has adopted the following policies to safeguard the user's personal data and is committed to protecting its confidentiality. Please read this Privacy Policy before submitting your personal data.

Purpose of Collection

The Service will handle your service request and donation according to your personal data provided. You may decline to provide the Service with the requested personal data, but in such case the Service may not handle your request accordingly due to insufficient information. Please ensure your provided information is correct and contact the Service if there is any update.

 

Access of Personal Data

The Service collects the user's personal data on a voluntary basis only. Without the user's consent, the Service will limit the collection and use of personal data to the purpose directly related to charitable fund raising and the functions or activities stated on the collection. The Service will not disclose any individual information to other organisations or personals unless release is required by law or is pertinent to judicial or government investigations or proceedings.

Only designated employees who need to carry out the legitimate activities/functions are permitted to view your personal data.
The Service may disclose your personal data to the relevant parties listed below for the purposes stated:

1. Any personnel, agent, contractor or service provider who provides services to the Service in connection with its operations. Where the Service shares Personal Data with any third party, it takes reasonable steps to ensure that the parties are aware of and comply with applicable data protection legislation to maintain Personal Data appropriately.
2. The persons or organisations you have given consent to such disclosure.
The Service will not sell, rent or transmit any personal data collected to other organisations.

 

Collection and Use of Personal Data

The Service's web server tracks and collects general information about the visits to this website. Those information, such as the daily numbers of visitors to the web site, the types of browsers used and etc. are for compilation of statistics purpose only.

 

Online Payment

The online payment on this website process via the Secured Payment Gateway powered by the Bank of East Asia (BEA). By employing 128-bit Secure Sockets Layer, 1024-bit Public Key Cryptography and Java technology for data encryption, it is to facilitate the transmission of credit card information in a highly secure environment. Your credit card information will only be collected by the bank and the credit card companies via their payment gateway for the purpose of processing the payment. Transactions of payments will not be produced in the Service's system and the bank concerned will not disclose any of the credit card information to the Service.

 

Access to and Correction of Personal Data

If you want to enquire or change or remove your personal information, please write to the Head Office of the Service. The address is as follows:
Caritas Family Service
Room 137, Caritas House
2 Caine Road
Hong Kong

 

Change of Privacy Policy

The Service may amend this Policy from time to time and will notify such amendments on this page.