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Family Crisis Support Centre, Family Crisis Line & Education Centre
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About Us
Established in 2001, Caritas Family Crisis Support Centre (FCSC) aims at responding to the family crisis, so that the individuals and families can regain control. With the support of Li Ka-shing Foundation, Caritas Family Crisis Line & Education Center (FCEC) was established in 2008, offering several dedicated services, support groups and community education.
Mission
FCSC and FCEC provide 24-hour, one-stop crisis support service, aiming at providing support to the individuals and families who experienced family crisis, so that they can reduce distress and enhance crisis coping in minimizing the traumatic effects to the family.
Service Target
Individuals and family members in crisis or distress requiring assistance
Service Content
Hotline Service
The following crisis hotlines provide 24-hour services of family crisis prevention and early intervention, supported by our professional social worker. Crisis Line 18288 (24-hour family crisis intervention; counselling on debts and financial capability, love relationship, extra-marital affairs, children issues) Financial Distress Counselling Hotline 3161 0102
Live-In Service
FCSC provides live-in service (7-14 days) with 24-hour professional support, including crisis assessment and intensive counseling. In-house groups are also offered for our live-in users, from Monday to Friday.
Dedicated Services
FCEC provides counselling service on debts and financial capability, love relationship, extra-marital affairs, children issues. Referral is made by contacting 24-hour Crisis Hotline 18288.
Debt Counselling and Financial Capability Service
We provide multi-professional consultation for the debtors to settle their debts in a responsible way, and also help to enhance the individual's ability to handle financial crisis positively.
Extra-Marital Affairs Counselling Service
We enhance the individuals and the families who suffer from extra-marital affair to manage the problem in positive way so as to reduce the possible harm or tragedies brought from the affair.
"Love Infinity" Counselling Service on Love Relationship
Established in 2008, we support the people encountering love relationship problems by providing emotional support and crisis intervention to the people who experienced separation, relational conflicts and trauma.
Phone Counselling Service for Children
We provide emotional support via phone counselling for 6-12 years old children, enhancing the children’s resilience and self-competence in crisis such as family violence, bereavement, social adjustment, academic pressure, etc.
Community Education Service
We offer crisis education to the community, so as to enhance the community's resilience to adverse life events.